Community
Guidelines

Last updated: 09 June 2025

Welcome to TanTan! Real people. Real connections. Zero weirdness. TanTan App is an unique mobile app built for younger generation users seeking to know more friends.

This Community Guidelines ("Guidelines") applies to Hello Planet Pte. Ltd. its brands, and subsidiaries ("TanTan", "us", "our", or "we") including our Websites and Apps (as defined in the Terms of Use). These Guidelines are here to help you understand our expectations towards our users, and creates a fair and respectful platform for everyone. These Guidelines are supplemented to the Terms of Use. Please read the Terms and other policies carefully.

Qualities of a good TanTan User

  1. Be Yourself
    Do not ateempt to create fake profiles, no stock images, no borrowed personal bios. We'd love real faces and real stories.

  2. Be Respectful
    Flirty is fine. Creepy is not. Treat others like you’d want to be treated - with kindness, empathy, and maturity.

  3. Respect Boundaries
    No means no. Always. If someone isn’t interested, take the hint and move on gracefully. Consent is sexy.

  4. Keep It Clean (and Classy)
    No nudity, no sexually explicit photos, no unsolicited NSFW messages. TanTan isn’t that kind of app.

  5. Be Honest
    Don’t mislead others about your age, relationship status, profession, or intentions. Transparency builds trust.

What’s Not Allowed

  1. Scams or Money Requests
    No scams, sugar-coating, or shady requests. Trying to get money, gifts, or financial help under false pretenses - including pretending to be romantically interested just to gain something - is strictly not allowed. TanTan is for real connections.

  2. Harassment
    Discrimination, bullying, threats, cyber flashing, sharing intimate images or unwanted and unwelcome sexual comments or images. Absolutely not tolerated here.

  3. Hate Speech & Physical Harm
    Promotes racism, bigotry, hatred or physical harm of any kind against any group or individual.

  4. Impersonation or Catfishing
    TanTan is all about real people making real connections. Your profile should reflect who you truly are. Pretending to be someone else, using fake photos, or giving false information about your name, gender, age, or location is not allowed. No catfishing. Honesty is attractive.

  5. Spam & Promotions
    TanTan doesn’t allow spam or disruptive behavior. That includes sending the same message repeatedly, sharing misleading links, creating too many accounts, or using multiple profiles to bother others such as spam e-mails. Keep it genuine and respectful.

  6. Illegal or Dangerous Behavior
    No promoting gambling or similar activity and not to promote or enable illegal or unlawful activities, such as instructions on how to make or buy drugs, weapons, or anything that could harm others - physically, emotionally, or financially.

Photo & Profile Guidelines

  • Your face should be clearly visible in your main photo. Camera's filters should not be used to conceal your identity.

  • No graphic or sexual content, that includes shirtless selfies, whether mirror or not, that may imply suggestive poses.

  • Don’t use other people’s photos, including celebrities or memes as your main profile picture. Used of your childhood pictures may affect your account creation due to our AI photo recognition method.

  • Avoid content involving minors even if they’re your relatives, this is a dating space.

If Things Go Wrong

We believe in second chances when appropriate, but we also take action seriously. Depending on the severity, we may restrict your account usage such as:

  • Your content may be removed;

  • Certain features may be restricted (e.g. messaging, swiping and etc.) even you are paid membership user;

  • Your account may be temporarily suspended or permanently banned; or

  • In rare cases, serious violations of our Terms including this Guidelines may be reported to the local enforcement authorities.

Reporting is Caring

If an user makes you uncomfortable, report them to us. Every report helps keep TanTan safe and inclusive. Our Trust & Safety team will review all reports and feedback and handle them professionally. Rest assure that all your incident report will be treated as confidential.

A Quick Note

These Guidelines work alongside our Terms of Use, Privacy Policy, and other policies as published in our Website or Apps. By using TanTan Services, you agree and undertake to comply with the provisions. We may update our Terms from time to time and we’ll let you know when we do so.